At 7winrm, your privacy is taken seriously. This Privacy Policy explains what personal data we collect from Malaysian players, how we use and protect it, and what rights you have over your information. We encourage all players to read this document fully before registering an account.
This Privacy Policy (hereinafter "Policy") is published by 7winrm (hereinafter "7winrm", "the Company", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible athttps://7winrm.cam This Policy governs the collection, use, storage, disclosure, and protection of personal data belonging to all users (hereinafter "User", "Player", "Member", or "you") who access or interact with the 7winrm platform.
7winrm is committed to protecting the privacy and personal data of all players, including those accessing the platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations across Malaysia. We process personal data only where we have a lawful basis to do so and handle all information with appropriate technical and organisational safeguards in place.
Agreement to this Policy: By registering an account on the 7winrm platform, depositing funds, placing bets, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the platform and contact our support team to close your account.
This Privacy Policy should be read alongside the7winrm Terms & Conditions and Responsible Gambling Policy, both of which are published on this website. In the event of any conflict between this Policy and any other document, this Privacy Policy shall govern with respect to all matters relating to personal data processing.
The following definitions apply throughout this Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information that directly or indirectly identifies a living individual, including name, identification number, contact details, financial information, and online identifiers such as IP addresses and cookies. |
| Processing | Any operation performed on personal data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, and deletion. |
| Data Controller | 7winrm, being the entity that determines the purposes and means of processing your personal data. |
| Data Processor | Any third-party service provider engaged by 7winrm to process personal data on the Company's behalf, subject to binding data processing agreements. |
| Consent | A freely given, specific, informed, and unambiguous indication by which a data subject signifies agreement to the processing of their personal data for a stated purpose. |
| KYC Data | Identity and address verification documents submitted by Players, including copies of Malaysian IC (MyKad), Driver's License, Passport, utility bills, bank statements, and selfie verification images. |
| Transaction Data | Records of all financial transactions conducted through the platform, including deposit and withdrawal amounts, payment method details, timestamps, and associated account references. |
7winrm collects personal data from you in the following categories, depending on how you interact with the platform:
When you create a7winrm account, we collect the information you provide directly, including your full legal name, date of birth, residential address (including city and postcode within Malaysia), email address, and mobile phone number. This information is mandatory to establish your account and verify your identity.
To comply with our legal obligations and protect against fraud and money laundering, 7winrm requires identity verification. KYC data we collect includes: a copy of your Malaysian government-issued identity document (MyKad front and back, Driver's License, or Passport), proof of residential address (a utility bill from Tenaga Nasional, Syabas, or Telekom Malaysia, or a bank statement, issued within the prior three months), and where requested, a selfie photograph of you holding your identity document.
We record details of all financial transactions you conduct on the platform, including: deposit amounts and timestamps; payment method used (e.g., DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB, Public Bank, Hong Leong Connect, USDT TRC20); withdrawal requests and processing records; and account balance history. For payment methods that involve third-party processors, we receive only the information necessary to complete and record the transaction — we do not store full bank account numbers or card numbers.
We record your gaming and betting activity on the platform, including: games played and bets placed (sports markets, slot titles, live casino sessions); bet amounts, outcomes, and session durations; bonus credits claimed and wagering requirement progress; and any self-imposed responsible gambling limits set through your account settings.
When you access the 7winrm platform, our systems automatically collect certain technical data, including: your IP address and approximate geographic location derived from it; browser type and version; device type and operating system; session start and end times; pages visited and navigation patterns within the platform; and referring URLs if you arrived at7winrm via a link.
We retain records of your communications with 7winrm's support team, including live chat transcripts, email correspondence, and WhatsApp messages. This data is retained to maintain service quality, resolve disputes, and comply with legal obligations.
7winrm processes your personal data only where a recognised legal basis applies. The applicable legal grounds are as follows:
We use the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration & management | Registration data, KYC data, device data |
| Identity verification (KYC compliance) | KYC data, registration data |
| Processing deposits & withdrawals | Financial data, registration data, KYC data |
| Providing gaming & betting services | Gaming data, financial data, device data |
| Fraud detection & prevention | All categories; device data & transaction data in particular |
| Responsible gambling monitoring | Gaming data, financial data, registration data |
| Customer support provision | Communications data, registration transaction data |
| Platform analytics & improvement | Device data, gaming data (aggregated and anonymised) |
| Regulatory reporting & AML compliance | KYC data, transaction data, registration data |
| Optional marketing communications (with consent) | Registration data, gaming data (preferences) |
We do not use your personal data for purposes incompatible with those listed above. If we intend to use your data for a new purpose not covered by this Policy, we will notify you in advance and, where required, obtain your consent before proceeding.
7winrm does not sell, rent, or commercially trade your personal data to any third party. We may share your data only in the following strictly limited circumstances:
Our commitment: In every case where data is shared with a third party, 7winrm ensures that appropriate contractual safeguards are in place to protect your personal data and to restrict its use to the stated purpose only. We do not permit third parties to use your data for their own commercial or marketing purposes.
7winrm retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of the account plus 5 years after closure (regulatory minimum) |
| KYC identity documents | Duration of the account plus 5 years after closure |
| Transaction & financial records | 7 years from the date of the transaction (AML compliance requirement) |
| Gaming & betting activity logs | Duration of the account plus 3 years after closure |
| Customer support communications | 3 years from the date of the last interaction |
| Technical & device log data | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data disposal procedures. Where data must be retained beyond these periods due to ongoing legal proceedings or regulatory investigations, it will be held under restricted access conditions until the relevant matter is resolved.
7winrm implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes the following:
Notwithstanding the above measures, no internet transmission or electronic storage method is completely secure. While7winrm takes all reasonable precautions, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights, we will notify you and the relevant authorities in accordance with applicable requirements.
7winrm uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and collect analytical data about how the platform is used. A cookie is a small text file stored on your device when you visit a website. Below is an overview of the types of cookies we use:
You may control cookie preferences through your browser settings. Note that disabling certain cookies — particularly essential and security cookies — may impair your ability to use the 7winrm platform. For a full list of cookies in use or to exercise cookie-related preferences, please contact our support team.
Subject to applicable law and certain exceptions (for example, where retention is required by legal obligation), you hold the following rights in respect of your personal data held by 7winrm. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request — [Your Username]". We will respond within 30 days.
Request a copy of all personal data we hold about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data held in your account or associated records.
Request deletion of your personal data where it is no longer necessary for its original purpose and no legal retention obligation applies.
Request that processing of your data be limited while a dispute regarding its accuracy or lawfulness is resolved.
Receive a copy of certain personal data you have provided to us in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests or direct marketing purposes. Where you object to marketing, we will cease immediately.
Please note that some rights — particularly the right to erasure — may be limited by legal retention obligations. For example, transaction records and KYC data must be retained for specified periods to comply with anti-money laundering requirements. Where we cannot fulfil a request in full, we will explain the reason in our response.
The 7winrm platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from minors. If you are under 21, you are not permitted to access the platform, register an account, or submit any personal information to7winrm.
During the registration process, 7winrm collects date of birth information and may request identity verification to confirm that the registrant meets the minimum age requirement. Any account discovered to belong to a person under 21 years of age will be immediately suspended, the account closed, and all personal data associated with it deleted (subject to any legal obligations to retain certain records for fraud investigation purposes).
If a parent or guardian becomes aware that a minor under their care has attempted to register with or submitted personal data to 7winrm, they should contact us immediately at [email protected] so that appropriate action can be taken without delay.
As a platform serving players across Malaysia and operating under an international gaming regulatory framework, 7winrm may transfer personal data to processors and sub-processors located in countries outside Malaysia. Such transfers may occur when, for example, we use cloud infrastructure providers, payment processing networks, or fraud detection services with operations in other jurisdictions.
Where personal data is transferred internationally, 7winrm ensures that appropriate safeguards are in place to protect your data at a standard equivalent to that described in this Policy. These safeguards include: contractual clauses in our data processing agreements with all international processors; transfers only to jurisdictions recognised as providing adequate levels of data protection; and ongoing monitoring of third-party processor compliance.
For further information about the specific countries to which your data may be transferred, or to request a copy of the safeguards in place, please contact us at [email protected].
The 7winrm platform may contain references to third-party services — such as Malaysian payment providers including Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX — in the context of deposit and withdrawal functionality. When you interact with these third-party services, you are subject to their respective privacy policies and terms, which are independent of this Policy.
7winrm accepts no responsibility or liability for the privacy practices, data collection methods, or terms of any third-party service provider. We encourage you to review the privacy documentation of any third-party service with which you interact in connection with your use of 7winrm.
Where third-party processors are engaged by7winrm to deliver services on our behalf (as opposed to independent services you directly interact with), they operate under binding data processing agreements and are not permitted to use your data for their own purposes.
7winrm reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where amendments are material, we will notify registered players via email, in-platform notification, or a prominent notice on the7winrm website prior to the changes taking effect.
The version of this Policy published on the 7winrm website at any given time is the governing version. The "Last Updated" date at the top of this page reflects when the current version was published. We encourage players to review this Policy periodically to stay informed of how their data is being protected and used.
Your continued use of the 7winrm platform following the publication of a revised Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, you must cease using the platform and contact us to close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern or complaint about how7winrm handles your personal data, please contact us using the following channels:
Complaint Resolution Process: If you submit a data-related complaint and are not satisfied with our response within 30 days, you have the right to escalate the matter to the relevant data protection authority in the applicable jurisdiction. Details of the applicable supervisory authority will be provided upon request.7winrm is committed to resolving all data privacy concerns promptly and in good faith.
Support is available in English, Bahasa Melayu, and Chinese — reflecting7winrm's commitment to serving Malaysia's multicultural player community. Please communicate in the language most comfortable for you.
Our Privacy Policy is backed by real technical and operational measures — not just policy words on a page.
Every byte of data exchanged between your device and the 7winrm platform travels through a256-bit SSL/TLS encrypted connection. Your deposit details, KYC documents, and login credentials are protected at every step.
7winrm has a firm, unconditional policy against selling, renting, or commercially sharing your personal data with any third party for marketing or commercial purposes. Your data is used only to deliver and improve the 7winrm service.
You can request access, correction, deletion, or portability of your personal data at any time. Submit a request to [email protected] and we will respond within 30 days, as required by our data governance commitments.
Access to player personal data within7winrm is limited to authorised personnel on a strict need-to-know basis. All staff handling personal data are bound by confidentiality obligations and receive regular data protection training.
We do not hold your data indefinitely. Clear retention periods govern every data category — from transaction records (7 years for AML compliance) to support communications (3 years). Data is securely deleted upon expiry.
When this Privacy Policy changes materially, registered players are notified via email or in-platform notification before changes take effect. You are never silently opted into new data practices without prior communication.
Now that you understand how 7winrm handles your personal data, explore the platform with full confidence. Visit our homepage to discover what's on offer, or review our full Terms & Conditions.